Terms and Conditions

Please read the following terms and condition rules carefully. The ordering of goods and services from Pat Man (UK) indicates that you are in agreement with them.


Employees, Resellers and Partners

Each Partner outlet is owned and operated by a partner company or individually owned and operated under licence from Pat Man (UK)  or referred to as PMUK in this legal agreement.


Price Variation

Price estimates are based on the current costs of production and materials and, unless otherwise agreed, are subject to amendment on or at any time after acceptance, where such amendment is required in order to meet any rise or fall in such costs, unless fixed 3 year contract has been agreed (subject to separate agreement)



Pat Man (UK) reserves the right to charge the amount of any value added tax payable whether or not included on the estimate or invoice.


Definitions and Interpretation

1.1. The following definitions apply in these Terms and Conditions:


“Business Day” means any day (other than a Saturday, Sunday or bank or public holiday) when banks in the City of London are open for business.


“Certificate” means the document certifying that the equipment has passed the Relevant Standards.


“Conditions” means these terms and conditions as amended from time to time in accordance with clause 12.


“Confirmation of Order” means the document dispatched by PMUK confirming the Customer's order, the price and any extra or different provisions.


“Contract” means the contract between PMUK and the Customer for the provision of the Services in accordance with these


Conditions.“Customer” means any individual, business, partnership, trust, company, body, authority, association or other organisation which enters into a contract pursuant to these Terms and Conditions for the provision of the Services.


“Equipment” means the equipment that is to be tested by PMUK pursuant to the provision of Services,


“Failed Equipment” means that Equipment which fails to meet the Relevant Standards


“PMUK” means Pat Man (UK), a company registered in England, head office at Unit 10 Farfield Park, Manvers Way, Wath-Upon-Dearne, Rotherham S63 5DB


“Normal Working Hours” means 9.00 am to 5.00pm Monday to Friday, excluding bank or public holidays.


“Order” means the Customer’s order for Services as set out in the Customer’s written acceptance of the Quotation.


“Price” means the cost of the Services set out on the Confirmation of Order.“Quotation” means an estimate of the cost for providing the Services.


“Relevant Standards” means those commonly accepted practices and standards in Health and Safety Testing and those relevant laws and regulations in force at the time the Services are carried out.


“Services” means the services supplied by PMUK to the Customer as set out in the Confirmation of Order.


“Site” means the premises where the Services will be performed as detailed in the Confirmation of Order.


1.2. Any reference to a particular statute or statutory provisions, code, policy or similar is to it as it is in force for the time being taking into account any amendment, extension, application or re-enactment for the time being.


1.3. Words in the singular include the plural and vice versa and references to one gender includes a reference to the other gender.


1.4. Provision headings are for reference only and do not affect the construction or interpretation of these Terms and Conditions.


1.5. Where the context permits, any reference to PMUK includes its duly authorised representatives, officers, servants and agents.


1.6. A reference to a party includes its successors or permitted assigns.


1.7. Except where a contrary intention appears, a reference to a clause or Schedule is a reference to a clause of, or Schedule to, this lease the terms and conditions.


1.8. Clause and Schedule headings do not affect the interpretation of these Terms and Conditions.


2. QuotationsQuotations for services may be given by PMUK on the basis that:


2.1. Any quotation given by PMUK shall not constitute an offer, and is only valid for a period of 10 (ten) days from the date shown on the quotation;


2.2. PMUK reserves the right to cancel or withdraw the quotation at any time.


3. Orders

3.1. The Order constitutes an offer by the Customer to purchase the Services in accordance with these Conditions.


3.2. No Order shall be deemed accepted until PMUK issues a signed Confirmation of Order at which point and on which date the Contract shall come into existence


3.3. The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of PMUK which is not set out in the Contract


3.4. The Conditions apply to the Contract to the exclusion of any terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice, or course of dealings.


3.5. The Customer must ensure that the details of the Order are complete and accurate and PMUK shall not be liable for any damage or loss, whether direct or indirect, howsoever caused to the Customer as a result of the information provided to PMUK being incomplete or inaccurate.


4. Services

4.1. PMUK will provide the Services during the Normal Working Hours at such times as arranged between PMUK and the Customer.


4.2. PMUK shall use all reasonable endeavours to carry out and complete the Services by any dates specified in the Confirmation of Order but such dates shall be estimates only and time shall not be of the essence for performance of the Services.


4.3. The Services shall be carried out at the Site and in relation to the Equipment agreed with the Customer in advance


4.4. PMUK shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and the Supplier shall notify the Customer in any such event.


5. Service Limitations

5.1. Equipment which is tested by PMUK and which passes the Relevant Standards complies with the Relevant Standards at the time of testing only. Immediately following testing the Equipment and its safety becomes the responsibility of the Customer.


5.2. PMUK will notify the Customer of Failed Equipment. Upon receiving such notification responsibility for withdrawing the Failed Equipment from use immediately passes to the Customer. PMUK accepts no liability for any Failed Equipment which is not repaired or withdrawn from use.5.3. PMUK does not undertake and will not be liable to:5.3.1. Repair the Equipment; or


5.3.2. To keep the Equipment in repair; or


5.3.3. To replace the Equipment; or


5.3.4. To prepare the Equipment for inspection; or


5.3.5. To reassemble the Equipment; or


5.3.6. To pay the costs of any such works.


5.4. PMUK may recommend that certain equipment at the Site is either replaced or additional equipment introduced to ensure compliance with the Relevant Standards. The new or replacement items include but are not limited to those items listed in the Schedule (“Items”). If the Customer agrees to PMUK providing the Items, PMUK shall supply the Items using reasonable care and skill and shall charge the Customer for each Item supplied in accordance with PMUK’ current price lists.


6. Cancellation

6.1. No cancellation or variation of the terms of the Order by the Customer shall be accepted without the written consent of PMUK.


6.2. PMUK may cancel the Contract without limiting its other rights or remedies:


6.3. upon written notice to the Customer at any time prior to forty-eight hours before the Services were due to be undertaken pursuant to clause 4.1; or


6.4. with immediate effect by giving written notice to the Customer is the Customer fails to pay any sum due under the Contract on the due date for payment.


6.5. In the event that the Customer cancels on the day the Services are due to be performed or PMUK, its employees, agents, partners or sub-contractors are unable to gain access to the site a minimum charge of £85.00 along with 45p per mile (plus VAT if applicable) will be due.


7. Price and Payment

7.1. The Price shall be exclusive of any value added tax or other applicable taxes which amounts shall be payable in addition when the Price is due (if applicable).


7.2. PMUK shall be entitled to charge an additional fee for performing the Services outside the “Normal Working Hours” such fee shall be set out on the Confirmation of Order.


7.3. PMUK shall invoice the Customer on completion of the Services.


7.4. PMUK may impose additional charges including time charges for waiting (up to £39 per hour or part thereof) and the customer shall pay such charges if PMUK is prevented from performing its obligations under these conditions by reason of the acts and/or omissions of the customer.


7.5. The Customer shall pay each invoice submitted by PMUK by return and the invoice will be due for payment of the date of the invoice.


7.6. Time for payment shall be of the essence of the Contract.


7.7. No payment shall be deemed received until PMUK has received payment in pounds sterling in full and cleared funds


7.8. When full payment of the Price is received by PMUK in satisfaction of clauses 7.4 & 7.5, PMUK will issue the Certificate to the Customer within seven Business Days of receipt.


7.9. All payments due by the Customer shall become due immediately on the termination or cancellation of the Contract for whatever reason.


7.10. All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable for the time being (VAT). Where any taxable supply for VAT purposes is made under the Contract by PMUK to the Customer, the Customer shall, on receipt of a valid VAT invoice from PMUK, pay PMUK such additional amounts in respect of VAT as are chargeable on the supply of the Services as the same time as payment is due for the supply of the Services.


7.11. The Customer shall make all payments due under the Contract in full without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless PMUK has agreed to the same in writing.


7.12. Without prejudice to any other rights and remedies of PMUK, if the Customer fails to pay PMUK any sum due pursuant to the Contract, the Customer shall be liable to pay interest to PMUK on such sums from the due date for payment at the current rate authorised under the Late Payment of Commercial Debts (Interest) Act 1998, accruing on a daily basis until payment is made, whether before or after any judgment.


8. Customer’s Obligations

8.1. In order to provide the Services, the Customer shall provide to PMUK, its employees, agents, consultants and subcontractors:


8.1.1. Full, unrestricted and convenient access to the Site and the Equipment; and


8.1.2. Necessary utilities (including mains electricity) and other normal supplies required to undertake the Services.


8.2. The Customer shall:8.2.1. Maintain suitable public liability insurance for the duration of this Contract with a reputable insurer and shall provide a copy of the insurance policy and proof of payment of the premiums to PMUK upon reasonable request; and


8.2.2. Co-operate with PMUK in all matters relating to the Services


8.3. Prior to undertaking the Services, PMUK shall undertake an initial Site and risk assessment. If PMUK is not satisfied as to the safety or suitability of the Site or the risks prior to or during the provision of the Services, it may refuse to provide further Services at any time.


9. Acceptance of Services

9.1. Following the provision of the Services PMUK shall provide the Customer with a report of the assessments, testing and any other recommendations (“the Report”).


9.2. Upon receipt of the Report of PMUK, the Customer shall sign off the provision of the Services. Such sign off shall indicate the acceptance of the Services by the Customer. If the Customer fails to signal its acceptance of the Services within 7 days of the date of the Report, the Customer is deemed to have accepted the Services.


10. Limitation of Liability

10.1. This clause sets out the entire limitation (including any liability for the acts, defaults, neglect or omissions) of PMUK in respect of any breach of the Contract and/or any tortuous statement, act or omission including negligence arising under or in connection with the Contract.


10.2. Nothing in these Conditions excludes or limits the liability of PMUK for:


10.2.1. Death or personal injury caused by the negligence of PMUK or the negligence of its employees, agents, partners or subcontractors; or


10.2.2. Fraud or fraudulent misrepresentation


10.3. Subject to clause 10.2, PMUK 's total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise shall be limited to the replacement cost of replacement of any equipment damaged by PMUK in the provision of the Services.


10.4. Subject to clause 10.2, PMUK shall not be liable to the Customer, whether in contract, tort (including negligence) breach of statutory duty, or otherwise for any pure economic loss, loss of profit, loss of business, and depletion of goodwill or otherwise in each case whether direct or indirect or consequential, or any claims for consequential compensation however caused, which arise out of on in connection to the Contract.


10.5. Except as set out in these Conditions, all warranties, conditions


10.6. And other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.


10.7. This clause 11 shall survive termination of the Contract.


11. VariationNo variation of these Conditions and the Contract shall be valid unless it is in writing and signed by the authorised representatives of the Parties.


12. Assignment

12.1. PMUK may assign its rights or obligations under the Contract or any part of it to any person, firm or company.


12.2. The Customer shall not be entitled to assign its rights or obligations under the Contract or any part of it without the prior written consent of PMUK.


13. Force Majeure

PMUK shall not be liable for any loss or damage suffered by the Customer, howsoever caused, whether direct or indirect, if it is prevented from or delayed in the carrying on of the Services due to circumstances beyond the reasonable control of PMUK including, without limitation, acts of God, natural disasters, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether relating to PMUK 's workforce or the workforce of suppliers or other contractors of PMUK), failure of a utility service or transport network, compliance with any law or governmental order, rule, regulation or direction or restraints or delays affecting carriers.


14. Delays other than by Force Majeure

PMUK shall not be liable for any loss or damage suffered by the Customer, howsoever caused, whether direct or indirect, if PMUK are delayed in performing the Services if such delay is caused by:


14.1. Delays in obtaining equipment, parts or delays in transport of the same;


14.2. The Customer employing other workers meaning that PMUK has to wait for them to complete their work before it can perform the Services;


14.3. PMUK is unable to access the Site on the date and time agreed;


14.4. The Site has not been made ready by the Customer as agreed; and


14.5. Other similar events shall constitute force majeure events for the purposes of this clause


15. Severability

If any provision of the Conditions or the contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or un reasonableness be deemed severed and the remainder of such provision shall continue in full force and effect.


16. Waiver

16.1. Failure or delay by PMUK in enforcing any provision of the Contract shall not be construed as a waiver of any of its rights under the Conditions or the Contract.


16.2. Any waiver by PMUK of any breach of, or any default under, any provision of the Conditions or the Contract shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of the contract.


17. Third PartiesThe Parties to the Contract do not intend that any term of the Contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.


18. Law and JurisdictionThe formation, existence, construction, performance, validity and all other aspects of the Contract shall be governed by the law of English and Wales and the Parties irrevocably submit to the exclusive jurisdiction of the Courts of England and Wales.